Tell me about your relationship with John Marriott. But in my experience, fears about retention are overblown: If you treat people well, they’ll want to stay. He obviously had deep insights into the hotel business, which he continues to offer as vice chairman of our board. Arne lived in 1920, at address , … My youngest child, David, is just 39, and a phenomenal executive. 3. He has tremendous potential, but at the moment, he is still learning. Two of his sons have worked for the company for many years, and one of them, John, seemed destined to succeed his father. He’s put himself on record advocating for infrastructure investment, tax reform, LGBT rights, immigration, diversity—and simple decency (political and otherwise). This is the full obituary where you can express condolences and share memories. I began to think about Arne as a potential CEO. I didn’t have much direct contact with him in that job, but I did get to know him a bit better. “Marriott’s exceptional EPS growth track record in a rapidly changing sector is a testament to the leadership and strategic vision Mr. Sorenson has provided throughout his tenure,” said CEOY selection committee member Dan Glaser, CEO of Marsh & McLennan Companies. You also have the option to opt-out of these cookies. The Idea:For decades Bill Marriott expected that his son would become the third generation to lead the global hotel company. Sorenson … Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. By most measures, Sorenson has enjoyed extraordinary success. He currently oversees all our hotels in the eastern United States, from Maine to New Orleans. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. John had worked here for 20 years before I arrived, and by that time he had a big job. There are a few reasons. I look at Ford Motor Company, which family members ran from its founding until 1979, when a series of nonfamily CEOs took over. But opting out of some of these cookies may affect your browsing experience. We sat down with Sorenson in late May at the company’s headquarters in Bethesda, Maryland, to hear more about how he takes on the turbulence—and maybe how the rest of us can do it better, too. Arne has a lot of respect for David, and David has a lot of respect for Arne. BETHESDA, MA—Addressing investors in a tense early morning teleconference call, Marriott International CEO Arne Sorenson reportedly told investors Thursday that he’s had a pretty good first quarter just in terms of his personal life. And John is far happier in what he’s doing now than he ever could have been running a $12 billion company. This was $13 billion and change. Especially in the personal services business, in which the brand is guaranteeing a certain kind of experience, I believe that having someone whose name is synonymous with the brand, who stands behind it and cares about you, is a real advantage. I first met Arne Sorenson, who eventually succeeded me, in 1993. During those years, Arne was an attractive executive for other companies that needed new leadership. He’d enjoyed being in the field; now the pressure built on him to be in the office every day, attending long back-to-back meetings and focusing on administrative work. He doesn’t want to be tied to his desk. At the age of 32, Bill Marriott became the head of the company his father had built up from its beginnings as a root beer stand in 1927. But Arne is only 54, so it’s premature to think too deeply about who might succeed him. My wife and I had dinner with John and his wife recently, and I mentioned that I’d spent the day in a 10-hour management meeting. So in 2005 John became vice chairman of the board and left his executive position at the company. She became a U.S. citizen, learned English and raised her bright, beautiful daughter, Iris. He spent most of his adult life preparing to succeed me as CEO. He was preceded in death by his parents; his step-daughter, Mollie Page; his granddaughter, Cora Page and his brothers, Kåre Haugen and Arne Haugen, both of Norway. Karl Siver Sorensen was born on month day 1923, to Niels Peter Johannes Sorensen and Nielsine Cattrine Sorensen. After all, I’d literally learned the business visiting restaurants with my father as a young boy, and I’d worked part-time in different jobs at the company since I was 14. When you’re talking about the past few years for Marriott International and its CEO, Arne Sorenson, it may be easier to talk about what hasn’t happened than what has. Obituary david for o. Sorenson. Sorenson:I’d never even contemplated being chief financial officer, let alone having a job higher than that. Copyright © 2020 Harvard Business School Publishing. But as he moved from running hotels to working at headquarters, he seemed less happy. Marriott partners with Sun Line, becoming the first lodging company to enter the cruise business. He founded the Danish Unity party and was a resistance fighter during the occupation of Denmark . Customers, too, appreciate companies that have a human face, and that face is easier to see if it’s the face of a family member whose name is over the door. We really couldn’t confirm that anything was taken until November. Sorenson isn’t missing his morning workouts, and said he … He obviously had deep insights into the hotel business, which he continues to offer as vice chairman of our board. Yet, somehow, he’s largely avoided the public tar-and-feathering that keeps many CEOs on the sidelines in these bruising times. The case involved a lot of incredibly complicated financial details, and Arne helped me first to understand and then to explain them so that they sounded simple. It’s been more than a year since Arne officially took over, and I’m quite happy with how the process has turned out. We all shop at Target, but who is Mr. Target? When I became the head of Marriott, in 1964, many people were surprised. Previously he was Managing Editor at Forbes and the founding business editor of NYTimes.com. Earlier today, President and CEO Arne Sorenson shared this message w... ith Marriott International associates regarding the events at the U.S. Capitol yesterday. John performed very well in all those roles. https://chiefexecutive.net/2019-ceo-of-the-year-marriott-arne-sorenson But I never felt that with John. I didn’t want that. Marriott CEO Arne Sorenson has been diagnosed with stage two pancreatic cancer. Arne had already begun to handle some of the day-to-day jobs typically done by a CEO, and I decided it was time to make the transition official. Arne Christian Sørensen (2 October 1906 – 1 March 1978) was a Danish politician and author. As far as I know, Arne didn’t seriously consider leaving. In 2009 Arne was promoted to president and chief operating officer. 1972. So, you’ve got a period of six weeks or so where you’re working like dogs to try and figure out as much as you possibly can and, then, ultimately, get to a place where you decide to disclose and what the strategy is around disclosure. I don’t necessarily believe that the experiences of other family companies are relevant here. “This issue has gotten far too politicized, which is a tragedy,” Sorenson said during the meeting. It is mandatory to procure user consent prior to running these cookies on your website. In turn, this gave them the pluck to advise the CEO on which direction the company needed to go and how it will get there. On a recent drive on Maryland’s Eastern Shore, my daughter and I passed this scene. Not all my children were in the running to succeed me. (An edited interview with Sorenson accompanies the article.) Second, I had good momentum throughout my career here, so I was never dissatisfied. Marriott CEO Arne Sorenson said coronavirus 'is like nothing we've ever seen before' and is having a greater toll than World War II on the hotel industry, as he axed his salary to save the firm. Necessary cookies are absolutely essential for the website to function properly. He worked extremely hard, and he knew the business from A to Z. I was determined to mentor him and to give him all the tools he would need to succeed. It had to be made by me. All this would be enough to tank even the toughest CEO. So when I look to the future, I think about the possibility that my youngest son, David, will someday be the CEO. He knows the business, and people love working for him. We also use third-party cookies that help us analyze and understand how you use this website. I was really impressed that he could explain something so complex in a way that anyone could understand. Chief Executive’s publications are designed to help CEOs do their jobs better and run their businesses more effectively. But as time went on, Bill Marriott realized that it wasn’t the right fit—for either John or the company. He was obviously very smart and articulate. My father was worried that I was too young, but Marriott was still small at the time—we had about $85 million in annual revenue—and I think he figured he’d be around long enough to bail me out if I got into trouble. When I became the head of Marriott, in 1964, many people were surprised. He’s often thoughtful, and he’s a good listener. Like all family members who have joined the company (including me), John started at the bottom, as a cook in the kitchen. These cookies do not store any personal information. He remained based at our U.S. headquarters, in Bethesda, Maryland, but he spent one week every month visiting hotels in Europe, and he really began to understand the business from the bottom up. It is just one of many polling places across the country. But that didn’t make it a horse race between him and John. But I bounced back really quickly—I returned to work after six weeks—and I knew that I wanted to stay in the role for many years to come. After World War II, Sørensen was a member of the Danish Parliament and Minister of Ecclesiastical Affairs . We had a senior director on our board who had been the chairman of three companies, and my father really relied on him. Arne Sorenson became the CEO of Marriott International in March 2012. In 1998 our chief financial officer left, and although Arne wasn’t an obvious choice for that position, we moved him into it. Arne is a real role model for all CEOs.”. In an emotional video message on Thursday to Marriott International employees, CEO Arne Sorenson characterized the coronavirus crisis as more severe for … Feb 14. Yet, on Sorenson’s busy watch, Marriott International has exploded in value. So in 2003, with the support of the board, we made him president of our European operations, which at the time consisted of more than 150 hotels. As personally disappointing as that was to both of us, I had to make the right decision for the company. In 1989, when I was 57, I suffered a heart attack, and I began to think a little more seriously about succession. After the case wrapped up, Arne and I kept in touch. My father, who’d started the business in 1927 with a root beer stand in Washington, DC, before moving into restaurants and then hotels, had an experienced executive vice president working for him who many thought would succeed him. Then, in the late 1990s, Bill Ford came on as chairman and served as CEO from 2001 to 2006, when he brought in Alan Mulally as the chief executive. Did you receive guidance on how to develop in that area? That’s especially true in this disruptive era. During my decades as president and CEO, the company grew immensely: At the end of 2012 we had 3,800 properties in 73 countries and territories, and our revenue last year was $11.8 billion. He ran restaurants, ran the food and beverage operations of hotels, and was the general manager of the Crystal City Marriott in Virginia. So that was a concern. The family helps engender a kind of loyalty. Family: Wife: Ruth Marie Sorenson, four children Age: 53 Born: Tokyo, Japan Current residence: Chevy Chase, MD, 20815 In February of 2012, activists with Jobs with Justice and “Shareholder Spring” attempted to visit Mr. Sorenson in his office. In all, John spent three decades at Marriott. Arne SORENSEN passed away 2018. We brought him in to head our mergers and acquisitions team. The conversation around the table was robust, transparent—but not uniform. I haven’t. Dan Bigman is Editor and Chief Content Officer of Chief Executive Group, publishers of Chief Executive, Corporate Board Member, ChiefExecutive.net, Boardmember.com and StrategicCFO360. Arne Sorenson was born in 1876, at birth place, to Arne Sorenson and Ellen Sorenson. Contrast that to the fall of 2018. Until 2012 it had had only two CEOs, and Marriott had always thought that one of his four children would succeed him in that role. He grew up very active in his church. A cyberhack that resulted in unauthorized access to hundreds of thousands of customers’ data—and acres of painful headlines? I imagine Sorenson receives regular executive physicals.. Sorenson, 60, received the diagnosis from a medical team at Johns Hopkins Hospital in Baltimore after a series of tests. Key Benchmarks for Manufacturing Companies, Joe Biden And Leadership In Turbulent Times, Leading Through VUCA: CEOs Focus On Culture, CEO Summit: How To Foster Engagement And Produce Great Leaders, Post-Pandemic Crystal Ball Sees Covid’s Changes Continuing, Resilience 2021: ‘Adapt, Improvise And Overcome’, VUCA Leadership: A Guide To Surviving And Thriving In Chaotic Times, Sign Up to Receive Chief Executive Magazine, CEO Confidence Continues To Climb In January. The worst news came on May 3, when the company announced Sorenson, 60, had been diagnosed with stage 2 pancreatic cancer and would soon begin treatment. He didn’t have good people skills and didn’t understand the operation of the business. With Sun Line, becoming the first time the company was led by a non-Marriott, fears retention. The s & P 500 to procure user consent prior to running these on... Explain something so complex in a pay cut, as the hotel business leading the company history—for rival?. Trinity Hospital Sunday: daughter to Marie Whitetaileagle and Tyson Eagleman, Town... That help us analyze and understand how you use this website we brought in! Had an unusual path to the board at every meeting horse race him... Obviously had deep insights into the hotel industry revenues has been diagnosed with stage pancreatic! Arne Sorenson was born in 1876, at birth place, to make the right fit—for either or... 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