It’s in initial equipment setup (not threshold settings). It looks like outside temp between 20 - 25 is when my heat pump can’t do anymore but just run to maintain the temp. The refrigerant in your heatpump is COLDER than 0 degrees, so you are actually using the outside temps to heat it up. Is there anything else I should tweak? At that point, your heat pump might need a bit of auxiliary heat – and if you want things to run smoothly, you might want to install a thermostat with auxiliary heat as well. HVAC: Heat Fan: Auto: at least 0min/hr. This is the recommended setting to maximize efficiency of your air source heat pump before less efficient strip heat comes on to maintain comfort at lower temps. A subreddit for ecobee and all their smart home products. I replied to an earlier comment about how my Heat/Cool never shows up in the IQ interface. I don’t know if it is properly sized or ducts are smaller since some rooms are colder than others. I couldnt figure out how to post pics, Auto Heat/Cool: DisabledHeat/Cool Min Delta: 5FConfigure Staging: ManuallyAux Heat Max Outdoor Temp: 35FCompressor Min Cycle Off Time: 900secCompressor Min Outdoor Temp: 25F (or disabled which was recommended by ecobee)AC Overcool Max: DisabledHeat Diff Temp: 1.5FHeat Dissipation Time: 30secAux Min On Time: 5min (default)Cool Diff Temp: 1.5FCool Dissipation Time: AutoCompressor Min On Time: 5min (default)Compressor to Aux Temp Delta: 3FCompressor to Aux Runtime: not used (grayed out)Aux Reverse Staging: OnTemp Correction: 0FHumidity Correction: 0%Thermal Project: 10F, Heat Pump: 1 stageType: air to airO/B Reverse Valve: energized over coolAux Heat Simultaneous Operation: EnabledAux Furnace: 1 stage, Sleep: Heat 70 Cold 74Home: Heat 70 Cold 72, Currently my AUX and FAN is shown under the Quick Changes menu with Fan in Auto 0min/hr. Select Disable Aux Heat Simultaneous Operation; select Next. New comments cannot be posted and votes cannot be cast. The tables below enlist different technical problems with Ecobee thermostats and provide possible solutions. How to minimize the use of auxiliary heat with a heat-pump on your ecobee thermostat Question: We have a heat pump and recently installed an ecobee thermostat. I did enable simultaneous operation but left the breaker off. Unit spec sheet said something about -10 but that sounded absurd to me. By using our Services or clicking I agree, you agree to our use of cookies. ... Auxiliary Heat Run Time: Auxiliary heat source is running too often. Press J to jump to the feed. This is unique to my Ecobee Suite, but it reports when the humidifier, dehumidifier and aux heat are operating. This is not happening. At the time I changed it, it was 21 now it is 18. Hoping this improves efficiency! The above changes to mine moved the Aux from running quite a bit, to only about 7 minutes last night. Note: In some cases, your heat pump’s AUX heat could be a gas furnace, but since Phoenix typically has mild winters, some AZ homeowners will have electric resistance as their AUX heat. REVIEWS WILL TAKE A WHILE. I have a Trane XL 14i heat pump and air handler. That's weird, no? There was a problem with your login. Thesholds, Compressor Min Outdoor Temperature-->15 degrees F (defaults to 35 degrees F). My current issue is that with the extremely unusual cold temps in the Midwest right now, my Aux Heat is the only thing running and it can't keep up with my house so it's basically constantly on. I have a heat pump system with aux heat. Select Heat Pump. :-). phone. The new default setting is “No heat pump with auxiliary heat simultaneously.” This is the recommended setting to keep your heat pump from running at the same time as your gas furnace backup heat to maintain comfort at lower temperatures. UGH. After that your heatpump should take over to maintain. I think Reverse staging might be the reason Smart Recovery turns off Stage 2? Fans . I've switch that to enabled and will monitor. I'm running an ecobee 4 with a dual fuel heat pump setup without problem. The issue with any Ecobee is that they don't believe in emergency heat. If your aux heat is engaged and then the call for heat is immediately cancelled, the aux heat will continue running for this set value (5 minutes) before turning off. The above changes to mine moved the Aux from running quite a bit, to only about 7 minutes last night. A heatpump MOVES heat from outside to inside using refrigerant. #Ecobee Binding. Thesholds, Compressor Min Outdoor Temperature-->15 degrees F (defaults to 35 degrees F). It is often more economical to MOVE heat than CREATE heat. You have to configure energize on heat or cool for the reversing valve, simultaneous operation of aux, and min temp to run the heat pump. I have also tweaked it so the bedroom floor sensors are used during Sleep. How did you figure it out to be 14F ? actually put my dumb thermostat back up because the ecobee was causing the aux to run an absurd amount and thus using an insane amount of electricity. Select Heat Pump. Then the Comp Delta to Aux to 3F. The ecobee SmartThermostat with voice control is a powerful tool that can help save energy and money while managing energy resources to best serve all cooperative members. Their documentation says just to cap off any E wire. Recently, I installed an Ecobee 3 thermostat and now appear to have no aux or - Answered by a verified HVAC Technician. Location: Northern NJ - USA. From what I have read the Aux heat strips are supposed to turn on when this happens so cold air isn't blowing into my house. Office: 256-428-1983 Service@ConditionedAirSolutions.com. When I found out that my old thermostat had reached the end of its life, I realized there was no other option than to buy a new one. The problem comes in times like now. Basically the heat pump runs a lot, but after a defined amount of time it will supplement with aux to hit the setpoint. During initial setup you can program it to allow simultaneous heat pump and aux, which may be the solution you’re looking for sub 20 to 25 temps. WE ARE ON HOLIDAY. This will use your electric aux heat as intended for heatpumps. 4. View online or download Ecobee 3 smarter wi-fi thermostat User Manual Ecobee 3 Settings SETTINGS o Installation Settings (Advanced Options) Equipment Wiring = G, Y1, W1,O/B, R h, C, Y2 Heat Pump = 2 stage Type = Geothermal o O/B Reversing Valve = Energized on Cool o Aux Heat Simultaneous Operation = Enabled Furnace o Fan Control in Heat Mode = Thermostat Thresholds Auto Heat/Cool = Enabled Heat/Cool Min. Enable Aux Reverse Staging. Your compressor to aux temp delta: 3F... is pretty high. 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